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Byeong-Seo Min 1 Article
921 A Study on the Effects of the Mobile Telecommunication Quality on Customer Satisfaction and Customer Loyalty. -Focus on Moderation effect of Switching Barrier-
Byeong-Seo Min
J Korean Soc Qual Manag. 2016;44(4):921-934.   Published online December 31, 2016
DOI: https://doi.org/10.7469/JKSQM.2016.44.4.921
                              
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