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Consumer Attribution and Performance of Creating Shared Value Examined through Sports Firms
Seung Kook Choi, Yonghwi Noh
J Korean Soc Qual Manag.
2024;52(2):341-356. Published online June 30, 2024
DOI:
https://doi.org/10.7469/JKSQM.2024.52.2.341
Service Recovery and Employees’
Authenticity
: Focusing on the Moderating Effects of
Authenticity
on Service Compensation
Shuai Lee, Yonghwi Noh, Seung Kook Choi
J Korean Soc Qual Manag.
2023;51(2):247-261. Published online June 30, 2023
DOI:
https://doi.org/10.7469/JKSQM.2023.51.2.247
The Effect of Employee
Authenticity
on Customer Loyalty via Rapport : A Moderated Mediation Model
Ki Baek Jung, Suk Bong Choi
J Korean Soc Qual Manag.
2020;48(3):361-379. Published online September 25, 2020
DOI:
https://doi.org/10.7469/JKSQM.2020.48.3.361
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