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Journal of Korean Society for Quality Management
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The Impact of Fixed Shift Work of Fixed Night Shift Nurses on Job Engagement and Satisfaction
Jeong-A Bang, HyunSuk Joung, DonHee Lee
J Korean Soc Qual Manag.
2024;52(4):745-765. Published online December 31, 2024
DOI:
https://doi.org/10.7469/JKSQM.2024.52.4.745
A Study on the Quality of Healthcare Services for Four Critical Illnesses and the Maintenance of Right to Protection and Dignity in a Senior General
Hospital
Woojin Lee, Minsuk Shin
J Korean Soc Qual Manag.
2023;51(4):531-550. Published online December 31, 2023
DOI:
https://doi.org/10.7469/JKSQM.2023.51.4.531
An Effect of Psychological Empowerment on Employees' Voluntary Service Attitude in the Elderly Care
Hospital
: Moderating Effect of LMX
Ok-Soon Shin, Chul-Ho Cho
J Korean Soc Qual Manag.
2018;46(1):75-94. Published online March 31, 2018
DOI:
https://doi.org/10.7469/JKSQM.2018.46.1.075
A Study on Causality between Total Quality Management and Performance of Secondary-Care
Hospital
Using Malcolm Baldrige National Quality Award Model for Healthcare
June-Duk Kwon, Chiho Yoon, Hyun-Jong Oh, Beom-Gyu Park, Yang-Kyun Kim
J Korean Soc Qual Manag.
2015;43(1):11-29. Published online March 31, 2015
DOI:
https://doi.org/10.7469/JKSQM.2015.43.1.011
Cited By 1
The Effect of
Hospital
Web Service Quality on Initial Trust and Off-line Visit Intention: Focusing on Medium and Small Size
Hospital
Sang-Han Kim, Chul-Ho Cho
J Korean Soc Qual Manag.
2014;42(3):445
Developing Innovation Index of
Hospital
Service Using 6 Sigma and SERVQUAL
Ka-Eun Oh, Won-Sook Bak, Sang-Sook Han, Sang-Chan Park, Sang-Chul Lee
J Korean Soc Qual Manag.
2013;41(4):555
DOI:
https://doi.org/10.7469/JKSQM.2013.41.4.555
Cited By 1
A Study on Revisiting Intentions of Medical Institution Customers and Service Quality Factors Influencing Word-of-Mouth Effect
Kyoung-Hwan Kim, Young-Il Chang, You-Soo Jung
J Korean Soc Qual Manag.
2011;39(1):15
A Study on the Difference Factors in Service Quality for
Hospital
Industries
Park Jin Young
J Korean Soc Qual Manag.
2004;32(3):45
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