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Journal of Korean Society for Quality Management > Volume 53(1); 2025 > Article
글로벌 품질경영을 위한 초국적 전략의 역할: 도요타 자동차 사례 연구

Abstract

Purpose

The global automobile industry has seen manufacturers adopt various strategies to achieve transnationality, often focusing on efficiency, flexibility, and innovation. This study investigates Toyota’s strategic approach to achieving transnationality, particularly emphasizing how the company integrates quality management principles into its global operations. The primary purpose of this research is to explore how Toyota’s flexible communication systems, global inter-networking, and manufacturing innovations contribute to its vision of sustainable improvement and high-quality product delivery.

Methods

The research employs a comparative case study methodology to identify key elements of their transnational strategies. Data sources include corporate reports, industry analyses, and academic literature, with a focus on metrics such as production flexibility, R&D localization, and quality management practices.

Results

The findings indicate that Toyota has successfully achieved transnationality by aligning its global strategies with quality management principles. Innovations such as the Toyota New Global Architecture (TNGA) and the Global Production Center (GPC) demonstrate how the company enhances efficiency and flexibility while maintaining high standards of quality across diverse markets. This study underscores that Toyota’s transnational strategies are critical for sustaining competitive advantage and meeting evolving global market demands.

1. Introduction

In an era of rapid technological advancements and evolving consumer demands, the automobile industry can no longer rely solely on economies of scale to sustain its competitive edge. Traditional cost-driven strategies must be complemented by innovative transnational approaches that balance efficiency, flexibility, and innovation. To achieve long-term success, global automobile manufacturers must integrate transnational strategies that leverage global networks while adapting to local market conditions. Toyota Motor Corporation exemplifies this approach by prioritizing innovation as a core business value. Over the past decades, the company has consistently integrated cutting-edge technologies and sustainable practices into its operations.
Despite extensive research on Toyota’s global operations, much of the existing literature primarily focuses on sales performance, production efficiency, and management strategies (Fujimoto, 1999; Liker, 2004; Schmid & Grosche, 2008). However, there remains a gap in understanding how Toyota integrates transnational strategies to enhance quality management while balancing efficiency, flexibility, and innovation (Park, 2017). Previous research has largely analyzed Toyota’s lean production system and supply chain management (Ohno, 1988; Holweg, 2007; Danese et al., 2018), yet fewer studies have examined how these strategies align with the broader principles of transnational strategy, particularly in response to Industry 4.0 and the evolving digital transformation of manufacturing. Additionally, research on Toyota’s localization efforts has primarily focused on production system adaptations in foreign markets (Cusumano, 1991; MacDuffie & Helper, 2006; Sturgeon et al., 2008; Shin et al., 2017) but lacks detailed insights into how Toyota strategically utilizes its global inter-network to drive innovation and ensure quality consistency across diverse markets. Furthermore, while studies have examined quality control mechanisms in Toyota’s production system (Dombrowski & Mielke, 2014; Herrmann et al., 2020), there is limited research on the role of emerging technologies, such as AI, IoT, and automation, in enhancing Toyota’s transnational quality management strategies. By addressing these gaps, this study contributes to the discourse on transnational strategy and quality management. Toyota’s approach to globalization emphasizes both the localization of manufacturing and the expansion of its innovation capabilities.
This study explores Toyota’s transnational strategy through three key dimensions: flexible manufacturing systems, global inter-network strategies, and emerging innovations in manufacturing. By conducting a case analysis, this research classifies the transnational strategies of these leading automakers into three categories—flexible manufacturing, global inter-network strategies, and Industry 4.0 innovations. The findings will provide insights into how transnational strategies contribute to advancing quality management in the automotive industry, with Toyota serving as a primary case study.

2. Literature Review: Toyota’s Balancing of Globalization, Localization, and Quality Management

2.1 Theoretical Background: The Integration-Responsiveness (I-R) Model and Transnational Strategy

The Integration-Responsiveness (I-R) framework, developed by Bartlett and Ghoshal (1989), provides a theoretical foundation for understanding how multinational enterprises (MNEs) balance the competing demands of global integration and local responsiveness. The model suggests that firms operating internationally must simultaneously achieve global efficiency through integration and local adaptability to meet the specific demands of diverse markets. The I-R model classifies global business strategies into four categories: global, multidomestic, international, and transnational strategies (Prahalad & Doz, 1987). Among these, the transnational strategy aims to optimize the benefits of both global standardization and local customization while fostering continuous learning and innovation across subsidiaries (Bartlett & Ghoshal, 1989).
Toyota’s global expansion aligns closely with the transnational strategy, as it seeks to maintain economies of scale, ensure local responsiveness, and facilitate knowledge transfer across its global operations (Fujimoto, 1999; Schmid & Grosche, 2008). To achieve this, Toyota has strategically structured its global production network, adapting to the I-R framework by optimizing standardized platforms while allowing localized customization in different markets (Sturgeon et al., 2008).

2.2 Globalization and Localization of Toyota

Toyota has long pursued global standardization to enhance efficiency and cost competitiveness, primarily through the Toyota Production System (TPS), which emphasizes lean manufacturing, Just-In-Time (JIT) production, Kaizen, and Six Sigma (Ohno, 1988; Liker, 2004; Dombrowski & Mielke, 2014). The lean production approach reduces waste, enhances efficiency, and ensures consistent quality control across global plants, reinforcing Toyota’s competitive edge in transnational operations (Holweg, 2007).
One of Toyota’s key globalization strategies is platform consolidation, aimed at reducing production costs while maintaining flexibility. Toyota introduced the Toyota New Global Architecture (TNGA) in 2015, which streamlined vehicle development by reducing the number of platforms and increasing parts commonality (Hino, 2006; Danese et al., 2018). This standardization allows Toyota to achieve economies of scale while ensuring consistent quality across its 51 production bases in 26 countries (Toyota Global, 2023). Additionally, Toyota has leveraged Industry 4.0 technologies, such as automation, artificial intelligence (AI), and Internet of Things (IoT), to further standardize production while improving quality control (Herrmann et al., 2020; Kagermann et al., 2013). Digital integration allows for real-time monitoring of defects, predictive maintenance, and improved supply chain coordination, ensuring seamless global quality management.
Despite its emphasis on global integration, Toyota also recognizes the importance of local responsiveness, adjusting its strategies to cater to regional market preferences, regulatory differences, and economic conditions (MacDuffie & Helper, 2006; Sturgeon et al., 2008). Toyota achieves this through its localized R&D centers, including nine overseas R&D bases, which help tailor vehicle designs and features to meet consumer demands in different markets (Toyota Global, 2023).
Toyota’s flexible manufacturing system is another key aspect of its localization strategy. Unlike traditional mass production, Toyota employs a modular production approach, enabling different vehicle models to be produced on shared assembly lines while accommodating market-specific customizations (Shimizu, 2009; Cusumano, 1991). This flexibility ensures that Toyota can respond to local preferences and regulations without compromising efficiency or quality. For instance, Toyota developed the Etios sedan exclusively for the Indian market, incorporating localized design preferences and lower-cost engineering while maintaining global production standards (Fujimoto, 2014). Similarly, Toyota introduced hybrid and alternative fuel vehicles to comply with strict emission regulations in Europe and North America, showcasing its ability to balance standardization with adaptation (Schmid & Grosche, 2008).

2.3 Quality Management as a Core Principle of Toyota’s Transnational Strategy

Toyota’s ability to balance global efficiency and local customization is underpinned by its commitment to quality management. The Toyota Production System’s Kaizen philosophy emphasizes continuous improvement, ensuring that quality is ingrained at every stage of the manufacturing process (Liker, 2004). Toyota’s JIT system minimizes excess inventory while ensuring that defects are identified and addressed promptly, further reinforcing global quality consistency (Ohno, 1988).
Toyota also implements Total Quality Management (TQM) to maintain its high production standards across different countries and plants (Yazdani, 1995; Dombrowski & Mielke, 2014). Through TQM, Toyota establishes standardized quality control processes across its global operations while allowing local plants to adapt to specific market needs.
Moreover, Toyota integrates digital quality management tools, such as smart sensors, machine learning algorithms, and blockchain-based supply chain tracking, to enhance product reliability and customer satisfaction (Herrmann et al., 2020). These innovations enable Toyota to maintain global standardization while ensuring local adaptability, reinforcing its position as a leader in transnational strategy and quality management (Kim et al., 2016).
At the heart of Toyota’s success is the Toyota Production System (TPS), which incorporates Lean production, JIT, and Kaizen to eliminate waste, optimize processes, and maintain quality. These practices have established Toyota as a benchmark for quality management in the automotive industry. Yazdani (1995) notes that TPS not only ensures high product standards but also enhances operational flexibility, enabling Toyota to adapt quickly to changing global conditions.

3. Methodology

This study adopts a case study approach to examine Toyota Motor Corporation’s transnational strategy, focusing on its integration of quality management, global networking, and innovation-driven manufacturing systems. By analyzing Toyota’s key initiatives—Toyota New Global Architecture (TNGA), the Global Production Center (GPC), and the T-NEXT open innovation program—this research explores how the company enhances efficiency, flexibility, and global standardization while maintaining local responsiveness. The study primarily relies on qualitative research methods, incorporating document analysis, comparative benchmarking, and thematic content analysis of corporate reports, industry studies, and academic literature.
Data for this study is collected from secondary sources, including Toyota’s annual reports, sustainability disclosures, and corporate strategy documents, providing insights into its manufacturing networks, quality initiatives, and technological advancements. Additionally, industry reports from McKinsey, PwC, and J.D. Power are reviewed to benchmark Toyota’s transnational strategy against industry competitors. Academic research on lean manufacturing, the Toyota Production System (TPS), and Industry 4.0 innovations further supports the analysis (e.g., Ohno, 1988; Liker, 2004; Fujimoto, 1999). Patent and innovation databases are also examined to assess Toyota’s advancements in hybrid technology, AI-driven manufacturing, and connected car solutions within its T-NEXT open innovation framework.
Thematic analysis is used to identify key trends in production flexibility, global inter-networking, and quality control mechanisms, while trend analysis evaluates Toyota’s long term positioning in hybrid vehicle sales and digital manufacturing. To ensure research validity, data triangulation is employed, integrating insights from corporate data, industry benchmarks, and peer-reviewed literature.

4. Case Study: Evidence of Transnationality of Toyota

4.1 Toyota’s Global Production Center (GPC) and Its Role in Transnational Strategy and Quality Management

As Toyota expanded its global operations, the company recognized the need to localize manufacturing while maintaining standardized production and quality control. Toyota’s transnational strategy integrates local responsiveness with global efficiency, ensuring that its 51 production facilities in 26 regions align with both regional market demands and corporate quality standards (Toyota Global, 2023). To address the challenge of harmonizing production across geographically dispersed plants, Toyota established the Global Production Center (GPC) in 2003 at its Motomachi Plant in Japan (Ichijo & Kohlbacher, 2008). The primary objective of the GPC is to facilitate knowledge sharing, enhance workforce training, and ensure process standardization across Toyota’s global subsidiaries. Following its initial success, Toyota expanded the GPC model to North America, Europe, and Asia-Pacific, reinforcing its commitment to transnational quality management. By establishing regional GPCs in the United States, the United Kingdom, and Thailand, Toyota ensures that training, operational guidelines, and production methodologies are consistently implemented worldwide (Shimizu, 2009).
The GPC plays a critical role in Toyota’s human resource development strategy, particularly in training supervisors and employees in overseas manufacturing bases. Unlike traditional training methods that relied on detailed manuals and in-person mentoring, the GPC employs visual learning techniques, including animated instructional videos, interactive digital guides, and real-time remote assistance (Holweg, 2007). These modern training approaches reduce the time required for skill acquisition and enhance worker comprehension and retention, leading to improved efficiency on the production line. Additionally, the GPC serves as a platform for cross-border collaboration, where employees from various Toyota plants can participate in process improvement workshops and exchange best practices. This structured knowledge-sharing initiative allows Toyota to rapidly implement continuous improvement (Kaizen) strategies and maintain its competitive edge in global automotive production (Dombrowski & Mielke, 2014). The ability to standardize production while incorporating region-specific adaptations ensures that Toyota meets both global quality expectations and local market preferences, a key characteristic of its transnational strategy.
Beyond workforce training, the GPC also plays a pivotal role in managing production transitions, particularly when switching manufacturing lines to new vehicle models. In the past, Toyota required Japanese engineers and supervisors to travel to overseas plants to oversee such transitions. However, with the GPC system in place, employees from various international plants can now collaborate remotely, preparing for new production model implementation before it is introduced at their respective facilities (Fujimoto, 1999). This has reduced transition time by nearly 50%, improving manufacturing flexibility and cost efficiency. Furthermore, the GPC enables Toyota to integrate its global R&D efforts into production planning, ensuring hat engineering design teams, manufacturing specialists, and production workers align in the development of next-generation vehicle models. This cross-functional integration helps Toyota maintain high efficiency in vehicle assembly, quality control, and process optimization, reinforcing the company’s commitment to operational excellence and innovation (MacDuffie & Helper, 2006).
The GPC significantly strengthens Toyota’s transnational strategy by facilitating global knowledge exchange, operational standardization, and flexible manufacturing adaptation. The GPC supports Toyota’s long-term sustainability goals by promoting resource-efficient training, reducing waste in production transitions, and ensuring environmental compliance in manufacturing processes (Liker, 2004). Moving forward, Toyota is expected to further develop its GPC model by incorporating AI, virtual reality-based training, and advanced robotics, further enhancing its global production efficiency. By continuously innovating its knowledge management and workforce training strategies, Toyota reinforces its leadership in global automotive manufacturing, ensuring long-term competitive advantage and industry sustainability.
In addition, GPC plays a pivotal role in disseminating quality management practices across its subsidiaries. The GPC provides continuous training and knowledge-sharing opportunities, ensuring that Toyota’s quality standards are uniformly implemented worldwide (Ichijo & Kohlbacher, 2008). This approach exemplifies how transnational strategies can incorporate quality management to maintain global competitiveness.
Another purpose of the GPC is to explain workers in the production plant the ways to prepare the production of different vehicle models. In classic way, when production system switches to a new and different model, a great number of Japanese employees would be sent to overseas bases. However, nowadays members from all the overseas join and affiliate at the GPC to improve the designs and affirm feasibility of implementation. In addition to streamlining the switchover process, this procedure has improved efficiency and flexibility by reducing the length of time required by half.

4.2 TOYOTA’s TNGA (Toyota New Global Architecture)

Before globalization, the Toyota Production System (TPS) was developed and refined within Japan as a manufacturing philosophy centered on efficiency, waste reduction, and continuous improvement. Originating in the mid-20th century, TPS was designed to optimize Toyota’s domestic production processes through key principles such as Just-in-Time (JIT) manufacturing, Jidoka (automation with human oversight), and Kaizen (continuous improvement) (Ohno, 1988). This system enabled Toyota to minimize waste (Muda), improve product quality, and enhance production flexibility while maintaining tight control over its supplier networks and standardized work practices. However, TPS was initially highly localized, relying on Japan’s disciplined workforce, close supply chain coordination, and lean logistics infrastructure, making its direct application to international markets complex (Fujimoto, 1999). Despite its success in enhancing production efficiency, TPS remained largely confined to Toyota’s domestic operations, with minimal adaptation to the diverse economic, regulatory, and cultural conditions of global markets.
With Toyota’s expansion into North America, Europe, and emerging economies, TPS underwent a significant transformation to accommodate regional labor laws, supplier capabilities, infrastructure constraints, and cultural variations (Shimizu, 2009). Toyota introduced localized supplier development programs to integrate international partners into its lean production model, ensuring consistency in quality and efficiency across its 51 global manufacturing plants (Danese et al., 2018). Additionally, Industry 4.0 technologies, such as automation, artificial intelligence (AI), and the Internet of Things (IoT), were integrated into TPS to enhance real-time quality control, predictive maintenance, and digital supply chain coordination (Herrmann et al., 2020). These advancements allowed Toyota to standardize core production processes while maintaining the flexibility needed for local market adaptation, ensuring cost efficiency, reduced lead times, and uniform quality standards. Furthermore, TPS evolved to incorporate sustainability initiatives, including green manufacturing processes, carbon-neutral production strategies, and circular economy principles, reinforcing Toyota’s commitment to operational excellence and environmental responsibility (Liker, 2004). Through globalization, TPS has evolved into a dynamic, technology-driven, and globally integrated system, enabling Toyota to sustain its leadership in lean manufacturing, innovation, and quality management worldwide.
Toyota Motor Corporation has continuously refined its transnational strategy by integrating quality management principles with global operational efficiency. A key example of this strategic shift is the implementation of Toyota New Global Architecture (TNGA), which represents a significant evolution from the Toyota Production System (TPS). TNGA serves as a modular production platform, replacing Toyota’s previous system of manufacturing vehicles on over 100 different platforms with a more streamlined structure of approximately 30 shared platforms (Toyota Global, 2023). This shift reflects Toyota’s commitment to enhancing cost efficiency, improving production flexibility, and maintaining product differentiation across diverse global markets. By standardizing fundamental components, TNGA enables Toyota to optimize resource allocation, reduce production costs, and maintain high-quality design and engineering standards, reinforcing its competitive advantage in the global automotive industry.
The implementation of TNGA has led to a fundamental restructuring of Toyota’s global production processes. In manufacturing, platforms serve as the foundational structures upon which different vehicle models are assembled, integrating both automated and human labor within production plants. Through TNGA, Toyota has standardized basic parts, vehicle frames, and core engineering components, ensuring that a wider variety of models can be manufactured using the same platform while allowing for regional customization to accommodate consumer preferences. According to Toyota’s headquarters, three primary platform categories are now in use, and they are expected to account for over 50% of Toyota’s total automobile production (Toyota Global, 2023). This transition has allowed Toyota to significantly reduce physical resource consumption, optimize labor utilization, and increase overall production efficiency. Furthermore, to mitigate the potential risks associated with standardization, such as the inability to fully address diverse consumer demands, Toyota employs a Chief Engineer System, which ensures that each model maintains its unique design and functional characteristics. Under this system, once core components are manufactured using TNGA, the exterior and region-specific features of vehicles are customized to align with market expectations.
Despite the widespread belief that TNGA has replaced the TPS, it is more accurately understood as an enhancement and structural refinement of TPS principles. TNGA incorporates the lean manufacturing and waste reduction philosophies of TPS, while introducing new platform-based standardization techniques to further improve efficiency. The company’s concentration strategy focuses on producing a large volume of standardized components that can be integrated into a variety of models, leading to an estimated 40% reduction in production costs (Liker, 2017). Additionally, TNGA extends beyond structural integration; it also redefines the manufacturing of critical automotive systems, such as engines, transmissions, hybrid systems, and powertrain components. The combined production of these elements has resulted in a 25% increase in fuel efficiency and a 15% improvement in power efficiency, further strengthening Toyota’s sustainability and innovation objectives (Toyota Global, 2023). While TNGA represents a significant advancement in Toyota’s global manufacturing strategy, continued technological progress, particularly in autonomous vehicle development and next-generation powertrains, remains crucial. As Toyota continues to integrate modular production techniques with emerging automotive technologies, TNGA stands as a long-term strategic framework that aligns with the company’s vision for future mobility, innovation, and global market leadership

4.3 T-NEXT: Open Innovation and Hybrid Drive Train

As Toyota continues to expand its product portfolio to meet the diverse needs of consumers, the complexity of its organizational structure, production processes, and supply chain has also increased. The growing interconnectivity of design, procurement, and assembly has introduced new challenges in cost management and quality control. While Toyota has traditionally focused on cost reduction to sustain its market leadership, concerns have emerged regarding manufacturing efficiency and product reliability across all stages of production. To address these challenges, Toyota has recognized the necessity for a new approach to innovation, distinct from its traditional methods. This shift has led to the development of platform-based innovations that foster open collaboration, enabling Toyota to explore new business opportunities and enhance responsiveness to evolving consumer preferences.
To accelerate technological advancements, Toyota introduced the T-NEXT program in 2016, an initiative designed to leverage external technologies and business ideas through open innovation. T-NEXT serves as an open innovation platform, enabling Toyota to collaborate with external stakeholders, including technology firms, research institutions, and startup companies. The program has solicited business proposals across five key thematic areas, focusing on advanced mobility solutions, digital connectivity, artificial intelligence, energy efficiency, and sustainable manufacturing. Open and cooperative innovation aligns closely with recent technological advancements, ensuring that Toyota remains at the forefront of automotive digitalization, smart mobility, and next-generation transportation solutions. Toyota received over 500 proposals from various companies and research institutions during its initial call for submissions
A key example of Toyota’s commitment to innovation is its advancement in Hybrid Drive Train technology. The Toyota C-HR model, one of the company’s latest hybrid offerings, integrates Toyota’s Hybrid Drive Train system, improving power transmission and operational efficiency while maintaining the dual-motor structure used in previous hybrid models. Toyota’s success in hybrid technology is reflected in its extensive portfolio of hybrid vehicle models, which continue to dominate the electrified vehicle market.
A notable example of Toyota’s open innovation strategy is its partnership with Microsoft to develop autonomous vehicle technologies. Microsoft has granted Toyota licenses for connected car technologies, including vehicle operating systems, Wi-Fi connectivity, motion sensors, voice recognition, and navigation systems. As vehicles become increasingly integrated with digital ecosystems, Toyota has expanded its collaborations with technology firms such as Intel, Google, Qualcomm, and NXP, facilitating the development of advanced driver-assistance systems (ADAS) and autonomous driving technologies. Toyota’s extensive patent portfolio in connected car technologies encompasses a broad range of data storage, transmission, cybersecurity, and artificial intelligence (AI) applications, reinforcing its commitment to enhancing vehicle connectivity and smart mobility solutions.
By embracing open innovation through T-NEXT, Toyota has redefined its approach to research and development, shifting from a closed, in-house model to a collaborative, ecosystem-driven strategy. This initiative enables Toyota to accelerate technological advancements, enhance product differentiation, and improve operational efficiency while maintaining its leadership in automotive innovation and smart mobility. As the automotive industry continues to transition toward electrification, connectivity, and automation, Toyota’s emphasis on strategic partnerships and cross industry collaborations positions the company as a key player in the future of autonomous and connected vehicles. Through continuous advancements in hybrid technology and open innovation, Toyota is poised to remain at the forefront of sustainable mobility solutions, shaping the future of the global automotive industry.

5. Discussion and Implications

Toyota’s transnational strategy exemplifies how multinational corporations can integrate operational efficiency, innovation, and global adaptability while maintaining high-quality standards. The company’s ability to balance global standardization with local responsiveness provides valuable insights for both industry practitioners and policymakers.

5.1 Practical Implications for Industry

Toyota’s modular production approach, embodied in the Toyota New Global Architecture (TNGA), enables cost reduction and production agility. Companies aiming to enhance efficiency while accommodating diverse consumer preferences should adopt similar modular design frameworks to optimize supply chains and reduce lead times. The Global Production Center (GPC) demonstrates how structured knowledge-sharing mechanisms can enhance workforce skill development and ensure uniform quality standards across global operations. Firms expanding internationally should invest in centralized training hubs to facilitate best practice dissemination. Toyota’s T-NEXT platform underscores the importance of leveraging external expertise through partnerships with technology firms and research institutions. Companies seeking to drive innovation should explore open collaboration models that integrate external R&D resources into their development processes. Figure 5 illustrates practical implication of Toyota’s strategic evolution from a global strategy to a transnational approach, balancing cost efficiency with local responsiveness.

5.2 Policy Implications

Policymakers should promote investment in smart manufacturing technologies, such as AI-driven quality control and predictive maintenance, to enhance industrial competitiveness. Regulatory incentives, such as tax benefits for digital transformation initiatives, could accelerate technological adoption in the automotive sector. In addition, Toyota’s success highlights the need for policies that balance global efficiency with local customization. Governments should create favorable regulatory environments that encourage multinational firms to localize R&D and production to better serve domestic markets. With TNGA improving fuel efficiency and Toyota’s focus on electrification, policymakers should prioritize emissions reduction initiatives and provide incentives for automakers investing in green technology. Clear regulatory frameworks on electric vehicles and hybrid technologies will accelerate the transition toward sustainable mobility.
Toyota’s transnational strategy illustrates the effectiveness of integrating flexible production systems, knowledge-sharing frameworks, and open innovation into global operations. Industry stakeholders can adopt these strategies to improve operational resilience, while policymakers can foster a supportive ecosystem that enables businesses to balance efficiency, innovation, and sustainability in an increasingly competitive global market.

6. Conclusion

This study has examined Toyota’s transnational strategy in the context of its global quality management, manufacturing efficiency, and innovation-driven competitiveness. Through an analysis of Toyota’s key initiatives—Toyota Production System (TPS), Toyota New Global Architecture (TNGA), Global Production Center (GPC), and T-NEXT—the study highlights Toyota’s ability to balance global standardization with regional customization. Toyota’s lean manufacturing principles and flexible production models have enabled the company to reduce costs, improve operational efficiency, and enhance adaptability to local market conditions. Additionally, the company’s commitment to digital transformation, open innovation, and strategic collaborations ensures its continued leadership in an era of Industry 4.0 and technological disruption.
The key findings of this research indicate that Toyota’s shift from a traditional global strategy to a transnational approach is driven by three core factors: firstly, efficient knowledge-sharing mechanisms, particularly through the Global Production Center (GPC), which facilitates global learning and workforce training; secondly, modular manufacturing systems, such as TNGA, which enhance Toyota’s ability to standardize core vehicle components while allowing regional flexibility; and finally, cross-industry collaboration, as demonstrated by T-NEXT, Toyota’s open innovation initiative. These elements collectively enable Toyota to achieve cost reductions while responding to region-specific consumer demands and regulatory requirements.
Despite its contributions, this study has several limitations, which present opportunities for future research. First, the research primarily relies on secondary data sources, including corporate reports, industry analyses, and academic literature, limiting the depth of insights into Toyota’s internal decision-making processes. Future studies could address this gap by conducting primary research, such as interviews with Toyota executives, plant managers, and R&D specialists, to gain a firsthand perspective on transnational strategy implementation. Second, the study focuses exclusively on Toyota’s automotive operations, without extending its findings to other industries that employ transnational strategies. Future research could explore comparative analyses across different multinational industries, such as electronics, pharmaceuticals, or supply chain management, to enhance the generalizability of Toyota’s approach. Lastly, as Industry 4.0 technologies continue to evolve, including AI, IoT, and electric vehicle (EV) innovations, Toyota’s long-term strategic positioning must be reassessed.

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Figure 1.
Integration-Responsiveness framework (Bartlett & Ghoshal, 1989).
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Figure 2.
How GPC Work: Efficiency and Innovation
jksqm-53-1-93f2.jpg
Figure 3.
The transition of geographical architecture of Toyota
jksqm-53-1-93f3.jpg
Figure 4.
TMC map: Inter-organizational network/global network
jksqm-53-1-93f4.jpg
Figure 5.
The evidence of transnationality by Toyota
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Table 1.
Hybrid models of Toyota
Model Sales
Prius 3,984,600
Prius C 1,380,100
Prius v, + 671,200
Camry HV 614,700
Auris HV 378,000
Lexus CT 200,000
Table 2.
Selected Companies and Areas of Collaboration
Company Name Area of Collaboration
Caulis Inc. Application of Caulis’s “risk detection service” to enhance security in connected car mobility services.
giftee Inc. Development of owner-oriented services utilizing giftee’s “eGift System” platform.
Share Nori Inc. Research and development of new mobility services aimed at increasing car usage opportunities, leveraging Share Nori’s existing services.
Nightley Inc. Development of data provision services for area marketing by combining Nightley’s data analysis technology with mobility data.
Ateam Inc. Creation of services to enhance convenience and assurance in the used car business, utilizing Ateam’s web marketing expertise and automotive services.

Source: Various sources edited by the author.

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